The ADOs to whom ‘at risk’ students are referred for academic counselling are postgraduate students appointed to provide academic support within particular disciplines. They receive on-going training and support from the Teaching and Learning Unit since their role is seen as not only related to helping students with acquiring academic concepts but also with encouraging good learning practices. ADOs assist students during individual consultations or small group workshops, covering work on specific content topics as required and providing assignment, test and examination preparation and revision support. ADOs are influential in enhancing the student experience, supporting the process of academic and social integration and positively impacting on student retention, achievement and satisfaction. The ADO role is inclusive with ADOs providing ongoing support with academic and pastoral issues, and acting as points of referral and communication with the wider university community.
Email: Prim Naidoo – Naidoopri@ukzn.ac.za